Privacy Policy

Last updated: March 18, 2026

1. General Information

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.

Providing your personal data is generally not required. However, certain data is necessary to process orders or respond to inquiries. Without this data, we may not be able to provide our services.

2. Controller

The controller responsible for data processing is:

Augustine Fuerst
Augsburgerstrasse 676
70329 Stuttgart
Germany

Email: info@culturetribe.de

3. Data We Collect

We may collect the following personal data:

  • name

  • billing and shipping address

  • email address

  • phone number (if provided)

  • payment details

  • order information

  • IP address

  • device and browser information

4. How We Use Your Data

We process your personal data for the following purposes:

  • to process and fulfill orders

  • to provide customer support

  • to improve our website and services

  • to prevent fraud and ensure security

  • to send marketing communications (only with your consent)

5. Orders and Account

When you place an order or create an account, your data is processed to fulfill the contract and manage your purchases.

Your data may be shared with:

  • payment providers (e.g. PayPal, Stripe)

  • shipping providers

  • IT and hosting providers

Data is only shared where necessary.

6. Newsletter & Marketing

If you subscribe to our newsletter, we use your email address to send you updates and marketing content.

We use Klaviyo for email marketing. This may include tracking (e.g. email opens and clicks) to improve our campaigns.

You can unsubscribe at any time.

7. Payments

We use external payment providers such as:

  • PayPal

  • Stripe

  • Klarna / SOFORT

Your payment data is processed directly by these providers in accordance with their privacy policies.

8. Cookies

We use cookies and similar technologies to:

  • ensure website functionality

  • improve user experience

  • analyze traffic

  • display relevant advertising

You can control cookies through your browser settings.

9. Tracking & Advertising

With your consent, we use tracking technologies such as:

  • Meta Pixel (Facebook & Instagram Ads)

  • TikTok Pixel

These tools help us measure performance and show relevant ads.

You can withdraw your consent at any time.

10. International Data Transfers

Your data may be transferred outside the European Union (e.g. to the United States).

Where required, we ensure appropriate safeguards, such as:

  • EU Standard Contractual Clauses

  • participation in recognized data protection frameworks

11. Data Retention

We store your data only as long as necessary:

  • for contract fulfillment

  • for legal obligations (e.g. tax laws)

  • or until you request deletion

12. Your Rights

Under applicable data protection laws, you have the right to:

  • access your data

  • correct inaccurate data

  • request deletion

  • restrict processing

  • object to processing

  • withdraw consent at any time

13. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data is unlawful.

14. Currency Conversion

We may use a third-party service to determine your location based on your IP address in order to display prices in your local currency.

This information may be stored in a temporary cookie to ensure consistent pricing during your visit.